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This is a big problem size 43E. UK 9 is actually 27.5 centimetres. defined yet look at the small print. It says 26.5 cm They refuse me a refund on this basis. The quality of this shoe is very good considering the price. My recommendation is Don't buy from Joom if it's in any way size. related. and subjective. because they will use the small print against you. and this is waht you have to do when the Size selected is not sent as you expected: Thank you for your response. Here's the return address for orders DM4985D7, X36JX9V2, E29E546P: Country: China Postcode: 516353 Region: Guangdong Province City: Huizhou City Street and building number: Huidong County, Huangbu Town, Haibin Avenue, Buildings 4-6 Recipient: Yang Xuecheng Phone number: +86 13265410912 Make sure to pick a trackable shipping option. Also, prior to sending it out, take some pictures of: — The opened package with the item inside; — The parcel with the shipping label, so that the address and the tracking number are visible; — The postal receipt. We'd really appreciate it if you provided the photos before August 27, 2024, which is when the return option expires. Once the return is confirmed, we'll issue a full refund. Just in case, we would like to remind you that the shipping expenses will be on you, and neither Joom nor the merchant will reimburse those.

Despite the recommendation. size UK9 was way too small. I would say it was A USA size 9..! and this is waht you have to do when the Size selected is not sent as you expected: Thank you for your response. Here's the return address for orders DM4985D7, X36JX9V2, E29E546P: Country: China Postcode: 516353 Region: Guangdong Province City: Huizhou City Street and building number: Huidong County, Huangbu Town, Haibin Avenue, Buildings 4-6 Recipient: Yang Xuecheng Phone number: +86 13265410912 Make sure to pick a trackable shipping option. Also, prior to sending it out, take some pictures of: — The opened package with the item inside; — The parcel with the shipping label, so that the address and the tracking number are visible; — The postal receipt. We'd really appreciate it if you provided the photos before August 27, 2024, which is when the return option expires. Once the return is confirmed, we'll issue a full refund. Just in case, we would like to remind you that the shipping expenses will be on you, and neither Joom nor the merchant will reimburse those.